Privacy

Draft template. This page is a starting point, not legal advice. Replace the bracketed parts and have it reviewed before you publish.

Last updated: [DATE]

Who we are

TicketAssist AI is operated by ClassTech Development ("we", "us"). Contact: [CONTACT EMAIL].

What we process

To provide the bot, we process the messages sent in tickets the bot is part of, along with server, channel, role and user identifiers from Discord. [Describe exactly what you store and for how long.]

How it's used

Ticket content is used to generate replies, summaries and the features you enable in /settings. [List any third-party AI providers you send data to.]

Retention and deletion

[State how long data is kept and how server owners can request deletion.]

Your rights

[Explain access, correction and deletion rights that apply to your users.]

Contact

Questions? Reach us through the support page.